Curbside Services now available at all SCCLD Libraries. (Read More

All SCCLD Libraries remain closed to the public until further notice (Read more).  Ask Us: Account Questions, or Ask a Librarian

Curbside Service

Curbside Service is Available:

Monday - Saturday, 1 p.m. - 5 p.m.

Curbside Service is available at all eight Library locations,
Monday - Saturday, 1 p.m. - 5 p.m.
These hours of operation pertain to three services:

 

Curbside Holds Pickup
Staff will deliver your holds to the trunk of your car by appointment.

 

Walkup Holds Pickup
No appointment needed.

 

Library Returns
You can return library materials into special bins.

Please DO NOT walk up or make a curbside appointment until you have received a hold notification from the library, saying that your holds are ready for pickup.  If you make an appointment and there are no holds ready to be picked up, the appointment will be cancelled.

How Does Curbside Holds Pickup Work?

  • Visit your pickup location during your scheduled appointment.
  • Follow the signs to the Curbside Holds Pickup.
  • When you arrive, park in one of the Curbside Holds Pickup spaces, if available.
  • Call the number listed on the sign and provide your name, appointment time, make/model/color of your car, and let them know you are there for a curbside appointment.
  • Staff will deliver your holds to the trunk of your car by appointment.
    • Please wear a face covering if you get out of your car or if you have your windows down to speak with staff. Thank you.

How Does Walkup Holds Pickup Work?

  • No appointment is needed for walkup holds pickup, Monday-Saturday from 1pm-5pm.
  • When you arrive, park and walk to the Walkup Holds table near front of the library.
    • Face coverings and maintaining 6 foot distance from others is required.
  • Call the number listed on the sign and provide your name, library card number, and let them know you are there for walkup service.
  • Staff will bring your holds material, ask you for your name and to see your library card, then place your items on the table. Enjoy!
    • Please do not leave your returns on the table. Use the Library Return bins.

How Do I Return Library Materials?

  • You do not need an appointment to return items, but items will only be accepted during the curbside service hours, at all Library locations:
    Monday-Saturday from 1pm-5pm.
  • If driving, follow the signs for Library Returns.
  • When you arrive, park and place your items in the specially marked Library Return bins.
    • Face coverings and maintaining 6 foot distance from others is required.
  • Please allow 7 days for the returns to complete quarantine plus processing, before they are removed from your account.

What Steps Do I Follow?

  • Step One:
    Place items on hold at sccld.org, or call (408) 540-3947 for assistance (phone call hours: Monday through Saturday from 10am-6pm).

    • You must have a full-use card to place holds on, and check out, physical items from the library. If you need a new library card, or to convert your eCard to a full-use card, please call the Account Questions line at (408) 540-3945, Monday through Saturday from 10am-6pm (phone call hours).
  • Step Two:
    Once you receive confirmation that your holds are available, make a curbside appointment online, or make an appointment by calling us at (408) 540-3947.  Skip "Step Two" if you prefer to use the Walkup Service (no appointment needed).
  • Step Three:
    Visit the library Monday-Saturday from 1pm-5pm, to pick up your holds. Enjoy!

How Do I Make an Appointment?

  • Choose the library where your items are being held, from the list of libraries below.
  • Select any available appointment time, up to ten days in advance of the current date, within Monday-Saturday from 1pm-5pm (curbside hours).
    • Please note: Only one appointment is needed to arrange holds pickup for multiple library accounts.
  • If you need assistance or would like to schedule an appointment by phone, please call (408) 540-3947, Monday through Saturday from 10am-6pm (phone call hours).

FAQs


Make A Curbside Appointment

Below, click on the library where your holds reside to make a Curbside Appointment.
Note: As discussed above, no appointment is needed if you decide to use the Walkup Service.

Make A Curbside Service Appointment

Campbell Library Curbside Service

Make an appointment online.

Cupertino Library Curbside Service

Make an appointment online.

Gilroy Library Curbside Service

Make an appointment online.

Los Altos Library Curbside Service

Make an appointment online.

Milpitas Library Curbside Service

Make an appointment online.

Morgan Hill Library Curbside Service

Make an appointment online.

Saratoga Library Curbside Service

Make an appointment online.

Woodland Library Curbside Service

Make an appointment online.
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