Online Library Support

Online Library Support

To receive assistance with troubleshooting an online/digital service, please email us by using the form below.  We will respond within 72 hours.

  • The Ask a Librarian page offers additional options for contacting us, including for asking more general questions about online/digital services.
  • Our Online Library Help Guides & Tutorials Page provides video tutorials and helpful guides regarding online/digital services.
  • If you are unsure how to fill-out sections of the form below, please leave those sections blank.
  • Support Form:

  • Issue Category:
    More than one selection possible
  • Please include the steps we can use to reproduce the problem, the exact text of any error messages, and/or the URLs of any error pages.
  • Firewall:
  • Contact Information:

  • May we contact you by phone?
  • This field is for validation purposes and should be left unchanged.

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