Online Library 24/7 Help & Questions

Online Library Help

The Online Library lets you enjoy FREE access to eBooks, emagazines, audiobooks, music, streaming video, online research, The New York Times digital subscription, online classes including LinkedIn Learning for Libraries, Rosetta Stone, and much more!  When prompted, log into the Online Library with an eCard or Library Card.  The Online Library Help page provides assistance with using the Online Library.

Getting Started & Help


Video Tutorials
Concise video tutorials quickly get you started using Online Library services.

Get Started & How-To Guides
Select your device and follow basic steps to begin using those Online Library services that can be downloaded and streamed.

Ask a Librarian
Phone us or visit a library Information Desk in-person.

Ask Us Online
Email, text, or chat online.

Lending Information
Learn which services have check-out periods or quantity limits.

Troubleshooting
Start here to resolve problems.

Frequently Asked Questions
Get answers to questions about selected services.

eCards Give Instant Access to Online Library Services
Learn about eCards and Library Cards.

News


New! We are pleased to offer access to current (today's) issues of The Mercury News Online. Learn more.

New! Scholastic Online Services – The library now offers access to additional Scholastic nonfiction eBooks, videos, and more for students PreK-Grade 8. Learn more.

Acorn TV is no longer available for streaming. Learn more.

SimplyE - There’s a known, ongoing intermittent issue happening for some iOS users when a WiFi signal is weak, intermittent, or lost. Learn more.

Discover & Go - Due to COVID-19 precautions, museums and organizations that usually offer Discover & Go passes have paused providing these free offerings. Learn more.

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