Online Library 24/7 Help & Questions

Online Library Help

The Online Library lets you enjoy FREE access to eBooks, emagazines, audiobooks, music, streaming video, online research, The New York Times digital subscription, online classes including LinkedIn Learning for Libraries, Rosetta Stone, and much more!  When prompted, log into the Online Library with an eCard or Library Card.  The Online Library Help page provides assistance with using the Online Library.

Getting Started & Help


Video Tutorials
Concise video tutorials quickly get you started using Online Library services.

Get Started & How-To Guides
Select your device and follow basic steps to begin using those Online Library services that can be downloaded and streamed.

Ask a Librarian
Phone us or visit a library Information Desk in-person.

Ask Us Online
Email, text, or chat online.

Lending Information
Learn which services have check-out periods or quantity limits.

Troubleshooting
Start here to resolve problems.

Frequently Asked Questions
Get answers to questions about selected services.

eCards Give Instant Access to Online Library Services
Learn about eCards and Library Cards.

News


Acorn TV - As previously announced RBdigital was acquired by OverDrive and OverDrive was unable to reach an agreement with Acorn TV and therefore OverDrive announced that Acorn TV would be turned off on Friday, May 14, 2021. All links pertaining to Acorn TV have been removed. You can enjoy additional streaming content through Kanopy. You can also find Acorn TV on DVD.

SimplyE – There’s an ongoing intermittent issue happening for some iOS users when a WiFi signal is weak, intermittent, or lost. You may get an error on download, or you may experience loss of bookmarks and downloads access to successive chapters. The vendor is aware of this issue and is working on a fix. In the meantime, if you are unable to listen to your audiobook, please restart the audiobook and select the next chapter from the top right menu option if needed, or check out the Libby app.

Discover & Go - Note: Due to COVID-19 precautions, museums and organizations that usually offer Discover & Go passes have paused providing these free offerings. To view all current free offerings, please click the "Discover & Go" button available on our Discover & Go page, and then sign in with your card number. Next, click on the “All Attractions” link to see which venues currently participate in Discover & Go. If you have questions, please contact us at ask@sccl.org.

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