The Card Renewal and Address Change form can be used to make changes to your contact information and renew your Library Card Account quickly and conveniently online! This form may only be accessed by Library users who live within the Greater Bay Area geographic region and whose cards are still active, or have been expired for less than a year. If you have issues with the renewal process or your card has been expired for more than a year, please contact us for assistance., opens a new window Users with a PO Box will need to renew their cards in person at the library. If you forgot your PIN, you can reset it here. If you're able to log into your account with your username, but don't know your card number, that information is listed on the My Settings page. Get started by watching the tutorial provided.