Card Renewals and Account Changes

Card Renewals & Account Changes

The Card Renewal and Account Change form can be used to make changes to your contact information and renew your Library Card Account quickly and conveniently online! This form may only be accessed by Library users who live within the Greater Bay Area geographic region and whose cards are still active, or have been expired for less than a year. If you have issues with the renewal process, please contact us for assistance. Users with a PO Box or a card expired more than one year will need to renew their cards in person at the library. If you forgot your PIN, you can reset it here. If you're able to log into your account with your username, but don't know your card number, that information is listed on the My Settings page. Get started by watching the tutorial provided.

This form also lets you update how you receive library notifications for physical materials (ex. books) such as hold notifications, due dates, and autorenewals. You can be notified by email, phone call, or now SMS messaging! SMS messaging will allow you to receive your notifications by text* message.

To update these settings:

  1. Log in below.
  2. Click on "Update Information."
  3. Scroll to the area called "Other Information." Next to Notification Preference, click on the arrow down button to choose email, telephone, or SMS messaging.
    • If you choose SMS messaging, please provide the cell phone number to the device that you want to receive the text messages, and click the "Save" button. That will bring you back to the Account Information page.
  4. Click "Renew/Update" to save your changes.

*Please Note: Text messaging fees may apply.

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