Passport Services

Apply for a Passport Book, opens a new window and/or a Passport Card, opens a new window at the Cupertino, Los Altos, or Milpitas Libraries. Coming to Gilroy and Saratoga Libraries by Fall 2024.

By appointment only.

Services Offered

  • First-time passports.
  • Replacement of lost, stolen, or damaged, opens a new window passports.
  • Passport Photo Service, described in section 5 below.
  • Renewal of passports issued before applicants were 16 years of age.
  • Renewal of expired passports issued more than 15 years ago.
  • Other types of renewals are not offered by the Library, and you may use directions at the U.S. Department of State's "Renew my Passport by Mail, opens a new window" webpage to apply for renewal by mail.  Please also note that the Library does not accept visa applications.

Routine or Expedited Options*

  • Routine Service: Averages 6-8 weeks processing time only, following the appointment.
  • Expedited Service, for added fees (see section 6 below): Averages 2-3 weeks processing time only.
  • The San Francisco Passport Agency, opens a new window serves those needing passports sooner.

*Processing times are estimates and subject to change; check, opens a new window for most recent processing times.

Book an Appointment

Appointments must be reserved online and can be made up to two months in advance.
The Passport Application Requirements (below) outline what you MUST bring to the appointment.

To Book:

Review all passport application requirements before booking an appointment.  Please arrive 10 minutes early with your ID, payment, and all required documents.  Arriving to your appointment more than 10 minutes late may forfeit your time slot.  A separate appointment is required for each passport applicant.

Please Note: At 12am midnight a new day of appointments becomes available at the end of the 60 day booking window. At times, all appointments within the 60 day window are booked. Dates with no more available times are greyed out and have no link. If no appointments are available, please check back after midnight.

Select a Library

Cupertino Library Passport Services

Make a Passport Services appointment at Cupertino Library.

Los Altos Library Passport Services

Make a Passport Services appointment at Los Altos Library.

Milpitas Library Passport Services

Make a Passport Services appointment at Milpitas Library.
Appointment system hosted by SpringShare.


To Cancel:

Should you need to cancel an appointment, please use the cancellation link provided in your appointment confirmation email.  Cancellations must be made at least 12 hours in advance of your appointment start time.

Application Status:

At least two weeks after your appointment, contact The National Passport Center, opens a new window or visit the Application Status, opens a new window webpage for status information.  The library does not have access to your passport processing information.

Passport Application Requirements

Applicant MUST be present.
BRING the following items to your appointment:


DS-11 Application Form, opens a new window

Completed but NOT signed.
Typed or handwritten: black ink only.
Single-sided printed forms only.

For children, see also section 7, below.


Evidence of U.S. Citizenship

Bring ONE of the following.  Bring the original/certified copy AND a black-and-white photocopy:
U.S. Birth Certificate, opens a new window, or U.S. Passport (fully-valid, undamaged, may be expired), or Consular Report of Birth Abroad, or Certification of Birth, or Certificate of Naturalization, or Certificate of Citizenship.

The document and photocopy must satisfy the U.S. Department of State's “Provide Evidence of U.S. Citizenship” and “Bring a Photocopy of U.S. Citizenship Evidence”, opens a new window requirements.

If you do not possess any of the documents listed above, please read the U.S. Department of State's Citizenship Evidence, opens a new window page.

The documents you submit will later be returned to you by the U.S. Department of State after you receive your passport.


Identification (ID)

Bring a valid ID (original copy) AND a black-and-white photocopy of the ID.
The ID and photocopy must satisfy the U.S. Department of State's “Present ID” and “Bring a Photocopy of ID”, opens a new window requirements.


Previous Passport, if applicable.


Passport Photo

Bring one photo OR the library passport office can take your photo for $12.
Please adhere to the U.S. Department of State's Passport Photo, opens a new window requirements.

The Library's Passport Photo Service:

  • $12 fee for a set of 2 photos (payment method described below in section 6).
  • Children must be able to stand still and unassisted (exception: wheelchairs) to be eligible for the Passport Photo Service.
  • Photo service is available as part of a passport appointment. Photos are not available as a walk-in service or outside of a passport appointment.


Passport Fees, opens a new window Payments

Bring one check or money order payable to U.S. Department of State.

This check pertains to: application fee, opens a new window1-2 day delivery service fee, opens a new window for sending a passport book from the U.S. Department of State to you (optional additional service, and not offered for passport cards, opens a new window), and expedite fee, opens a new window (optional additional service).


Bring one check or money order payable to Santa Clara County Library.

This check pertains to: execution fee $35, optional Library Passport Photo Service $12 (described in section 5), and optional $26.35 express mail fee for sending the passport application to the U.S. Department of State (express mail service only available Monday through Friday).

Payment types not accepted: cash, debit/credit, and starter checks.


For Children

Passport Service Hours

Cupertino Library

Tues & Wed 1pm–8pm (Closed: 4pm–5pm) Information & Map
Thurs, Fri, & Sat 10am–5pm (Closed: 1pm–2pm)

Los Altos Library

Sun, Mon, & Tues 10am–5pm (Closed: 1pm–2pm) Information & Map
Wed & Thurs 1pm–8pm (Closed: 4pm–5pm)

Milpitas Library

Sun, Wed, & Thurs 10am–5pm (Closed: 1pm–2pm) Information & Map
Mon & Tues 1pm–8pm (Closed: 4pm–5pm)
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