Passport Services
Services Offered
By Appointment Only: Make an appointment online to apply for a U.S. Passport Book, opens a new window and/or Passport Card, opens a new window at the Cupertino, Gilroy, Los Altos, Milpitas, and Saratoga Libraries.
This service is for applicants who have:
- Never had a U.S. Passport
And for applicants whose previous passport is:
- Lost, stolen, or damaged, opens a new window
- Issued before age 16 (including for those currently under 16)
- Issued more than 15 years ago
- Not otherwise eligible for online or mail renewal, opens a new window
We cannot accept or assist with renewal applications (form DS-82), visas, or non-U.S. passports. For information on how to submit your renewal by mail or online, visit Department of State: U.S. Passports, opens a new window.
Please Note: Passport photos are available at an additional fee for applicants completing a passport application appointment at the library. Details under Section 5.
Routine or Expedited Options
- Routine Service: Averages 4-6 weeks processing time only, following the appointment.
- Expedited Service, for added fees (see section 6 below): Averages 2-3 weeks processing time only.
- The San Francisco Passport Agency, opens a new window serves those needing passports sooner.
Please Note: Processing times are estimates and subject to change; check Travel.state.gov, opens a new window for most recent processing times.
Book an Appointment
Appointments must be reserved online and can be made up to 60 days in advance.
The Passport Application Requirements (below) outline what you MUST bring to the appointment.
To Book:
- Review all passport application requirements before booking an appointment.
- Please arrive 10 minutes early with your ID, payment, and all required documents.
- Arriving to your appointment more than 10 minutes late may forfeit your time slot.
- A separate appointment is required for each passport applicant.
Please Note: At 12am midnight a new day of appointments becomes available at the end of the 60 day booking window. At times, all appointments within the 60 day window are booked. Dates with no more available times are greyed out and have no link. If no appointments are available, please check back after midnight.
Select a Library
Cupertino Library Passport Services
Gilroy Library Passport Services
Los Altos Library Passport Services
Select a Library
Milpitas Library Passport Services
Saratoga Library Passport Services
Appointment system hosted by SpringShare: Privacy Policy
To Cancel:
Should you need to cancel an appointment, please use the cancellation link provided in your appointment confirmation email. Cancellations must be made at least 12 hours in advance of your appointment start time.
Application Status
At least two weeks after your appointment, contact The National Passport Information Center, opens a new window or visit the Application Status, opens a new window webpage for status information. The library does not have access to your passport processing information.
Passport Application Requirements
Applicant MUST be present.
BRING the following items to your appointment:
1
DS-11 Application Form, opens a new window
Completed but NOT signed.
Typed or handwritten: black ink only.
Single-sided printed forms only.
For children, see also section 7, below.
2
Evidence of U.S. Citizenship
Bring ONE of the following. Bring the original/certified copy AND a photocopy on white 8.5x11 standard paper:
U.S. Birth Certificate, opens a new window, or U.S. Passport (fully-valid, undamaged, may be expired), or Consular Report of Birth Abroad, or Certification of Birth, or Certificate of Naturalization, or Certificate of Citizenship.
The document and photocopy must satisfy the U.S. Department of State's “Provide Evidence of U.S. Citizenship” and “Bring a Photocopy of U.S. Citizenship Evidence”, opens a new window requirements.
If you do not possess any of the documents listed above, please read the U.S. Department of State's Citizenship Evidence, opens a new window page.
The documents you submit will later be returned to you by the U.S. Department of State after you receive your passport.
3
Identification (ID)
Bring a valid ID (original copy) AND a a photocopy of the ID on white 8.5x11 standard paper.
The ID and photocopy must satisfy the U.S. Department of State's “Present ID” and “Bring a Photocopy of ID”, opens a new window requirements.
4
Previous Passport, if applicable.
5
Passport Photo
Bring one photo OR the library passport office can take your photo for $12.
Please adhere to the U.S. Department of State's Passport Photo, opens a new window requirements.
The Library's Passport Photo Service:
- $12 fee for a set of 2 photos (payment method described below in section 6).
- Children must be able to stand still and unassisted (exception: wheelchairs) to be eligible for the Passport Photo Service.
- Passport photos are available for those completing a passport application at the library.
- Photos are not available as a walk-in service or outside of a passport application appointment.
6
Passport Fees, opens a new window Payments
Bring one check or money order payable to U.S. Department of State.
This check pertains to: application fee, opens a new window, 1-3 day delivery service fee, opens a new window for sending a passport book from the U.S. Department of State to you (optional additional service, and not offered for passport cards, opens a new window), and expedite fee, opens a new window (optional additional service).
AND
Bring one check or money order payable to Santa Clara County Library.
This check pertains to: execution fee $35, optional Library Passport Photo Service $12 (described in section 5), and optional $31.11 express mail fee for sending the passport application to the U.S. Department of State (express mail service only available Monday through Friday).
Payment types not accepted: cash, debit/credit, and starter checks.
7
For Children
- Age 15 and younger: MUST adhere to the U.S. Department of State's Children Under 16, opens a new window requirements, including "Show Parental Relationship" and "Show Parental Consent."
- Age 16-17: MUST adhere to the U.S. Department of State's Applicants Age 16 and 17, opens a new window requirements, including "Show Parental Awareness."
Passport Service Hours
Cupertino Library |
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| Tues & Wed | 1pm–8pm (Closed: 4pm–5pm) | Information & Map |
| Thurs, Fri, & Sat | 10am–5pm (Closed: 1pm–2pm) | |
Gilroy Library |
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| Tues & Wed | 1pm–8pm (Closed: 4pm–5pm) | Information & Map |
| Thurs, Fri, & Sat | 10am–5pm (Closed: 1pm–2pm) | |
Los Altos Library |
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| Sun, Mon, & Tues | 10am–5pm (Closed: 1pm–2pm) | Information & Map |
| Wed & Thurs | 1pm–8pm (Closed: 4pm–5pm) | |
Milpitas Library |
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| Sun, Wed, & Thurs | 10am–5pm (Closed: 1pm–2pm) | Information & Map |
| Mon & Tues | 1pm–8pm (Closed: 4pm–5pm) | |
Saratoga Library |
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| Sun, Wed, & Thurs | 10am–5pm (Closed: 1pm–2pm) | Information & Map |
| Mon & Tues | 1pm–8pm (Closed: 4pm–5pm) | |
