The Santa Clara County Library District (SCCLD) is happy to announce the elimination of late fines for all SCCLD materials, including books, magazines, music, and movies. While SCCLD has not charged late fines for children’s materials for years, the new change covers materials for all ages. We know late fines do not affect everyone equally--especially in difficult economic times. We want to remove as many barriers as possible to ensure Library Services are available to everyone in our communities. Fine Free went into effect on Friday, January 1, 2021 to kick off the New Year.
For patrons to start off the new year with a clean slate, existing late fines are also forgiven as of January 1, 2021 and have been removed from all accounts. We hope this will encourage patrons to continue to use our many Library services. If you have lost fees on your account but you have the library materials, please return them. We always appreciate when materials are returned! When items are returned, please contact Account Services and we'll be happy to assist you.
Fees for lost items will remain, and the processing fees have been reduced for most items. Please see the policy below for details.
Also, SCCLD recently launched a new renewals feature. This automatically extends due dates on eligible physical materials from SCCLD. There are a few requirements for eligibility, including more available copies than holds, and not reaching the maximum number of five renewals. Patrons will receive notifications with each successful auto-renewal.
Patrons with questions about their account can contact the library Monday-Saturday from 10 a.m. - 6 p.m., excluding holidays. Staff are available by phone at (408) 540-3945, text at (833) 209-6600, email, or chat. Curbside and walkup holds pickup services continue at all seven SCCLD community libraries. Hours vary by location to accommodate patrons’ busy schedules.