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Technology & Internet Policy

The Santa Clara County Library District (SCCLD) works to create a world in which access to knowledge, resources, and opportunities is available to all. To realize this vision, SCCLD provides access to public computers, electronic devices, and Internet services, ensuring that all residents can belong, connect, and discover.

By using SCCLD’s wireless access and/or library equipment, patrons agree to follow all applicable local, state, and federal laws.

Public Computers (PCs) & Internet Access

SCCLD provides access to public computers and other devices for library software and Internet use. Staff can offer basic assistance but are not able to provide in-depth technical support.

  • An unrestricted SCCLD library card is required.
  • Adult cards cannot be used in Children’s areas.
  • Each patron must use their own card or a guest pass.
  • Guest passes are available for patrons who choose not to register for a library card. They are time-limited and follow the same usage rules as library cards.
  • SCCLD may set daily time limits for computer use.
  • SCCLD does not monitor individual Internet activity.
  • Users may expect a reasonable degree of privacy, though complete privacy is not guaranteed in a public setting.
  • Only library-provided software may be used on library computers.
  • SCCLD is not responsible for any claims or damage resulting from computer or Internet use.
  • Patrons are responsible for saving their work to personal storage or cloud services.
  • Devices in Children’s areas include filtering software to help block inappropriate content. Parents and guardians are responsible for guiding their children’s Internet use. Because unsupervised children may encounter unsuitable material, SCCLD encourages families to discuss safe and responsible online behavior.
  • Displaying content in a way that forces others to see it is not allowed.

Online Forums

SCCLD provides moderated online forums for reviews, reading recommendations, library news, and related topics.

  • Comments must be respectful, on-topic, and lawful.
  • Comments that are unlawful or promote or oppose political candidates, ballot measures, businesses, or commercial transactions may be removed.
  • SCCLD does not endorse external links, organizations, or products referenced in comments.
  • Comments from children under 13 are not allowed per the Children’s Online Privacy Protection Act (COPPA).
  • SCCLD may reproduce comments in other venues with identifying details removed.

Wireless Access (Wi-Fi)

Wireless access is provided as a free public service on an as-is basis. Staff may offer general guidance but cannot configure or troubleshoot personal devices.

  • Wireless connections are not secure and may be monitored, captured, or altered by others. Potential risks include viruses, malware, data loss, hacking, snooping, and device failure.
  • Patrons are solely responsible for protecting their information and equipment. SCCLD is not responsible for compromised data, hardware damage, or other security risks. Users are strongly encouraged to maintain up-to-date security software.
  • Printing via Wi-Fi requires a valid SCCLD library card or guest pass.
  • The network may be unavailable due to maintenance or unexpected downtime.

Adopted by the Santa Clara County Library District Joint Powers Authority 2/12/2026

Santa Clara County Library District Policy #8.5

Updated 2/12/2026

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