Lobby Service Will Begin on Monday, March 8
SANTA CLARA COUNTY, CALIF. – The Santa Clara County Library District (SCCLD) is excited to offer lobby service starting on Monday, March 8 at most locations. This service, in addition to contactless curbside service will be available at Cupertino, Gilroy, Los Altos, Milpitas, Morgan Hill and Saratoga Libraries during specific hours on Monday-Saturday. Please note, the Campbell Library will offer curbside and walkup service only.
“Lobby service invites patrons to safely enter the library to pick up holds and browse book bundles, bestsellers, movies, and new collections,” County Librarian Jennifer Weeks said. “ No appointment is required, and with a limited browsing collection and bundles available, everyone can discover something new.”
Visitors who enter the library must be COVID-19 symptom free, wear a face covering, and maintain social distance. Hand sanitizer is available to patrons as they enter and exit the library. Each library has self-service machines to check out items. Patrons will need to have their library card with them, or know their library card number and PIN to use the self-check machines. Visitors are asked to keep their visit to 10 minutes to allow as many as possible to safely enjoy lobby service.
“The Santa Clara County Library District has been able to quickly adapt and evolve with the changing health and safety protocols to offer exemplary services,” said Mike Wasserman, President of the Santa Clara County Board of Supervisors and Chair of the Library Joint Powers Authority Board. “From computer and printing services, meal distribution and student resources, to book bundles and lobby service – kudos to the SCCLD staff for their hard work and dedication to make many valuable library services available to our communities.”
Patrons may still arrange contactless curbside service, where a staff member will bring items out to a patron’s vehicle. Appointments can be made online or by calling (408) 540-3947. Curbside service hours differ by library location. The hours of each library can be found at sccld.org/curbside.
Account or reference service will continue by phone, email, or chat. All additional updates about SCCLD services are available at sccld.org/informed.
