Santa Clara County Library District Seeks Community Feedback through Survey

Results will inform how to best improve library services

SANTA CLARA COUNTY, CALIF. – Santa Clara County Library District (SCCLD) has launched an online Community Survey to the hundreds of thousands of Santa Clara County residents who utilize its services and/or live within the nine cities within its boundaries, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Milpitas, Monte Sereno, Morgan Hill, Saratoga, as well as unincorporated areas. The goal is to receive feedback on how people are using the collections, resources, and facilities, as well as how the Library can better serve them.

The online survey is available in English, Spanish, Vietnamese, and Traditional Chinese and is open through Sunday, November 24 at sccld.org/communitysurvey/.

“It’s important to hear directly from the patrons and residents of the communities we represent, including those individuals who are not currently using our services,” said County Librarian Jennifer Weeks. “We want to make sure that as we plan for the future, we do so with the priorities of all of our community members in mind.”

This survey is completely anonymous and consists of two dozen questions which takes less than 10 minutes for most to complete.

Participants have the option of providing contact information for a chance to win a gift card. Personal information is only used for the drawing and will not be associated with survey answers. The Santa Clara County Library District Foundation has generously donated $100, $50 and $10 gift cards to increase community participation, which will be given away in a drawing in December.


About the Santa Clara County Library District

The Santa Clara County Library District (SCCLD) promotes knowledge, ideas, and cultural enrichment. Founded in 1914, its collection includes more than 2.3 million books, videos, CDs, DVDs/Blu-rays, audiobooks, eBooks and extensive online resources accessible from anywhere with an internet connection.

The Library Journal has repeatedly recognized SCCLD as one of America’s Star Libraries, rated it as a 5-Star library in their 2022 Index of Public Library Service, one of only five library systems in the United States with expenditures over $30 million given this honor. In 2014 and 2019, SCCLD won Innovator Awards from the Urban Libraries Council.  SCCLD also received a Challenge Award in 2019 from the California State Association of Counties and an Innovative Project of the Year Award (Large District) from the California Special Districts Association in 2020.

SCCLD includes two bookmobiles, an online library, seven community libraries and one branch library, serving the cities of Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Milpitas, Monte Sereno, Morgan Hill, Saratoga, and the unincorporated areas of Santa Clara County. In Calendar Year 2023, SCCLD had over 373,000 library accounts, more than 1.2 million unique website visits, and a circulation of nearly 11.3 million items. Program attendance was over 183,000.

Find the Santa Clara County Library District online: www.sccld.org

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