Contactless Holds Pickup and Material Returns Coming Soon to All Eight SCCLD Locations
SANTA CLARA COUNTY, CALIF. – The Santa Clara County Library District (SCCLD) is working directly with city partners, the Santa Clara County Emergency Operations Center and key County departments to establish the next steps in providing safe and successful services to the community.
Upcoming library plans include offering limited services in stages, starting later in the month with library material return and curbside pickup of materials placed on hold. These services will be available Monday through Saturday at all eight SCCLD library locations. In order to accept returns, SCCLD is establishing a system to quarantine returned materials for 72* hours. SCCLD will continue to provide updates about future staged services and the timing and details of the curbside service as information becomes available. Please stay informed at sccld.org , opens a new windowor on social media (@sccld).
*UPDATE 1-12-2021: Returned items are quarantined for at least 24 hours to protect the health and safety of both Library staff and patrons. Please allow up to 4 days for returned items to be removed from your account.
All library facilities are undergoing deep cleanings. Library buildings will remain closed to the public with the possible exception of limited rooms available as cooling centers, until it is deemed safe to reopen. SCCLD is movingforward purposely to serve patronsyet staying flexible to adjust and adhere to all safety protocols, ensuring that the right resources are in place for the safety of patrons and staff to keep Santa Clara County healthy.
“Patron and staff safety is our top priority,” County Librarian Jennifer Weeks said. “Under the shelter in place order, our staff have been working remotely to provide our patrons with virtual services and many are filling important roles as county disaster service workers. We know our patrons have missed the library and we look forward to soon being able to offer curbside holds pickup and book returns. Thank you for your patience.”
No late fees are being accrued, and due dates have been extended, so no items need to be returned during the closure, nor immediately following any introduction of services.
Please continue to visit the library online at sccld.org , opens a new windowto access digital materials, join the Summer Reading program, and enjoy the many weekly online programs for all ages.