Patrons are Welcome to Enter to Pick up Holds and
Browse Limited Book and Movie Collections
SANTA CLARA COUNTY, CALIF. – The Santa Clara County Library District (SCCLD) is proud to announce lobby services are available at all seven community libraries. This new service invites patrons to safely come back to the library for holds pick up, and to browse bestseller and new collections, including movies and children’s book bundles for quick and easy checkouts.
“SCCLD is excited to offer this self-service option to welcome patrons back to the library,” their holds, and use our new self-service machines without needing an appointment. The feedback from the community has been positive, and the library team is so happy to see our patrons in person again. ”
Lobby service hours differ by location, as each library offers different daytime and evening hours to accommodate patrons’ busy schedules. No appointment is needed to enjoy lobby service, and patrons are asked to keep their visit to about 10 minutes.
Patrons who enter the library must be COVID-19 symptom free, wear a face covering, and maintain social distance. Hand sanitizer is provided to patrons as they enter and exit the library. Each library has self-service machines for patrons to check out items. Patrons will need to have their library card with them, or know their library card number to use the self-check machines.
“SCCLD is one of the first library systems in the Bay Area to offer lobby service, and I appreciate the hard work and dedication of the SCCLD staff to make it possible,” said County Supervisor and Library Joint Powers Authority Board Chair, Mike Wasserman. “As the days get shorter, patrons now have the opportunity to come into the library lobby with proper face masks and social distancing to discover new books and DVDs while picking up their hold materials.”
Patrons may still arrange contactless curbside service, where a staff member will bring items out to a patron’s vehicle. Appointments can be made online or by phone. Curbside service hours differ by library location due to Daylight Saving Time ending. The hours of each library can be found on at sccld.org/curbside.
Account or reference service will continue by phone, email, or chat. All additional updates about SCCLD services are available at sccld.org.
